Billing

Method Of Payment For Hydro Bills

Rideau St.Lawrence Distribution offers various methods to make payment of your monthly invoice as simple and convenient as possible.

How to Pay Your Bill
Your bill may be paid at the following offoce locations:

Prescott Office: 985 Industrial Rd P.O.Box 699 Prescott, Ontario K0E 1T0

Westport Office: 30 Bedford Street P.O.Box 68 Westport, Ontario K0G 1X0

South Dundas Office: 6 Fifth Street P.O.Box 818 Morrisburg, Ontario K0CE 1X0

Without charge Monday thru Friday, 8:30 a.m. - 4:30 p.m. We accept cash, money orders and cheque payments.

At most chartered Banks and Trust Companies:
Most chartered Banks and Trust Companies in Ontario will accept payments, but most often a service charge may apply.

Online Banking:
Bank of Montreal
Canadian Imperial Bank of Commerce (CIBC)
Laurentian Bank
Scotiabank
Royal Bank Financial Group
TD Canada Trust
Toronto Dominion Bank
President’s Choice Financial

Telephone Banking:
We accept payments made by telephone through your financial institution. Please check with your financial institution to find out if they offer this service. They will require your Rideau St.Lawrence Distribution account number on your invoice, to set up your account. Please ensure your Rideau St.Lawrence Hydro account number is accurate for the correct posting of your payments to your account. If you move or have an account number change, please be sure to contact your financial institution and give them your new Rideau St.Lawrence Distribution account number.

PAP: (Pre-Authorized Payment)
The Pre-Authorized Payment Plan offers a convenient way to pay your monthly billing. Simply fill out the authorization form at our office and supply us with a void cheque, and we can automatically deduct the payment directly from your bank account each month. Your invoice will be sent to you as usual approximately two weeks before the due date. On the due date the net amount will be deducted from your bank account on the date indicated on your invoice. The program is available anytime throughout the year. Simply fill out the authorization form at our office and we will start you on the program. With this method of payment you have no more postage costs, no late charges and your bill is paid if you are away or forget. Your participation in the plan may be terminated at any time, however we require five days notice.

Equal Payment Plan: (Budget Billing)
The Equal Payment Plan offers a convenient monthly budget way to pay your monthly billing. This option is a fixed monthly amount based on the previous 12 months consumption at your residence. This amount is divided into 11 equal portions and any anticipated rate increases are then factored in. This fixed amount is deducted from your bank account on the due date for 11 months. The 12th month is the reconciliation month in which your actual Hydro account balance is then debited from your bank account or left as a credit on your hydro account. Your monthly invoice is still sent to you showing the balance of your account. The program ends in the 12th month, then all the accounts are reviewed, and if necessary adjusted. Simply fill out the authorization form at our office (or we can mail it to you) and we will start you on the program when applicable. Your participation in the plan may be terminated at any time, however we require five days notice. Those choosing an Equal Payment Plan may also want to consider Preauthorized Payment.

Should you have any questions or if you would like further information, please contact us at one of the numbers below and we will be happy to assist you.

If you have any questions about our new rates, our bill, or deregulation in general, please call us at 613-925-3851, or 613-543-2053 or 613-273-2191. Our billing lines are open from 8:30 a.m. to 4:30 p.m. Monday to Friday.